NSW Telco Authority is a statutory authority within the NSW Department of Finance, Services and Innovation, controlled by the Managing Director in accordance with policies advised by the Board. Telco Authority leads sector-wide reform and delivery of government operational communications to enable stakeholders to better respond to the NSW community.
In this role, Telco Authority identifies, develops, delivers and procures operational communications services to meet the needs of its customers, in partnership with government agencies and industry. At the core of Telco Authority’s service delivery is meeting the day-to-day and mission critical operational communications needs of government agencies and essential services. This includes managing the NSW Government Radio Network (GRN), which provides radio communications for Emergency Service Organisations (ESOs) and other government agencies.
Through its Critical Communications Enhancement Program (CCEP), Telco Authority is working in collaboration with stakeholders and industry to deliver an enhanced GRN.
Telco Authority has responsibility for managing all spectrum assets for NSW Government agencies, advocating at state and national level to meet spectrum needs, including the increasing requirement for data in the field. Support for telecommunications in emergencies is coordinated by Telco Authority’s Telecommunications Services Functional Area (TELCOFAC)
The NSW Telco Authority has an advisory Board comprised of a full-time Managing Director and several part-time members. The Authority reports to the Minister for Finance, Services and Property on routine matters and the Cabinet Sub-Committee on Counter Terrorism and Emergency Management on specific matters.
The Telco Authority operates as a standalone Statutory Authority within the Department of Finance, Services and Innovation cluster.